I bought octane edition and i havent recieved anything

by n3vemore
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I bought octane edition and i havent recieved anything

★★★ Newbie

I bought octane edition and i havent recieved anything... help?

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Re: I bought octane edition and i havent recieved anything

[ Edited ]
★★ Apprentice

Hi @n3vemore 

 

The question you are asking seems better to ask to the EA Help website. Go to https://help.ea.com/en/  > Contact Us > Apex Legends > Select your platform > Select the topic "Missing content" > Select the issue you have (Had content and lost it or Never received content) > Then select your contact option.

 

Know that sometimes it takes a little while (up to a couple hours) to get in-game items you've bought with real-world money. While you wait, try restarting your system to see if that helps sync your purchase and gives you your items.

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Re: I bought octane edition and i havent recieved anything

[ Edited ]
★★ Apprentice

Hi @n3vemore 

 

The question you are asking seems better to ask to the EA Help website. Go to https://help.ea.com/en/  > Contact Us > Apex Legends > Select your platform > Select the topic "Missing content" > Select the issue you have (Had content and lost it or Never received content) > Then select your contact option.

 

Know that sometimes it takes a little while (up to a couple hours) to get in-game items you've bought with real-world money. While you wait, try restarting your system to see if that helps sync your purchase and gives you your items.
Message 2 of 2 (407 Views)