I bought $20 of apex coins and they never showed up.

[65y77r3]

Hi,

I recently just bought Apex Coins yesterday and they have still never showed up on my account. This is a total scam after trouble shooting my game in all of the different ways, and also waiting 24 hours. How can I get my coins?

thanks.

[Zeelmaekers · Accepted solution]

Hey @65y77r3 

In this case, you best reach out to the support team.
An EA Advisor can look into this case and will make sure you get the coins you have paid for.
https://help.ea.com/en/contact-us/

Select Apex Legends as the game.
Now select the platform you bought the coins on.
Select missing content then Never received content.

Here select the contact option you prefer. 

[Zeelmaekers · Accepted solution]

Hey @65y77r3 

In this case, you best reach out to the support team.
An EA Advisor can look into this case and will make sure you get the coins you have paid for.
https://help.ea.com/en/contact-us/

Select Apex Legends as the game.
Now select the platform you bought the coins on.
Select missing content then Never received content.

Here select the contact option you prefer. 

[iLuvLooot]

Exactly!! The first man I talked to told me to wait 24 hours to load, even though when you buy Apex coins, they load within 5 seconds after purchase. By any chance did you make a case and ever get your coins? Because I made 2 different cases, and they just marked them off as resolved, and I still haven’t received my coins.