June
Hi,
I'm unable to purchase Apex Coins.
I was trying to buy some coins in my Steam account (region Armenia), but I'm currently unable to do so. The issue appeared few days (or weeks) ago. I was able to do so 2 months ago.
What is the reason of such limitation? How can I remove it and purchase Coins in steam?
February 2021
I bought 1000 apex coins with the money in my steam wallet, but I haven't got them after 14 hours. Do I have to wait 24 hours?
February 2021
Hey @JQ_NIKONIKONI
Yes, you best wait till 24 hours have passed.
If you still haven't received your coins after a day, you best reach out to the support team. An EA Advisor will make sure you will get the coins you've purchased.
You can reach out to the support team by clicking on the link below:
https://help.ea.com/en/contact-us/
Here select the game: Apex Legends, your platform you've bought the coins on, and click on missing content.
Here select Never received content, here your preferred contact option.
June
June
So, as I said it started recently. I'll try to redownload assets, but I really not sure it would help
June
I bought 2150 Apex Coins Today and I never recieved them. There is no way to contact EA support or open a case as it wont let me open one and sends me straight to here. I have proof of a receipt of me buying apex coins today. I would like to get this resolved as soon as possible
June
June
Bro I bought 1000 too and steam even accepted the purchase but didn't give me my apex counts it's been 4 days now
June
Try contacting @EAHelp through Twitter or open a case with a live support advisor here
You can also try facebook.com/eahelphub to get in touch with support.
I understand that you have done this a few times with your previous reports, but hopefully they will get right on it!
Unfortunately, we cannot help you with your case through here on Answers HQ.
Thanks!
June
did you fix this problem ? because i have this problem too, i need to fix it please help me