I am very angry about EA's behavior of ignoring players!

by peipeixu
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I am very angry about EA's behavior of ignoring players!

[ Edited ]
★★★ Newbie

I am very angry at EA's behavior of ignoring players! I didn't cheat or use BUG! But EA banned my account! Why? The answer I get is no reason!

I despise EA! Don't respect players! I spent 200 dollars on this game!! Why do I cheat????

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Re: I am very angry about EA's behavior of ignoring players!

Community Manager

Hi @peipeixu,

 

I'm afraid we wouldn't be able to help you out with that on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts.  You will need to reach out to them to have this looked into if you believe there's some sort of a mix-up there and the rules weren't broken. To reach them, fill out the webform. They'll get back to you via email so be sure to keep an eye on your email inbox (and spam/junk folders...sometimes the emails can be routed through to there). This FAQ will be a great resource here: EA Bans and Suspensions - How they work and how to get in contact with us

 

- EA_Lanna

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Re: I am very angry about EA's behavior of ignoring players!

Community Manager

Hi @peipeixu,

 

I'm afraid we wouldn't be able to help you out with that on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts.  You will need to reach out to them to have this looked into if you believe there's some sort of a mix-up there and the rules weren't broken. To reach them, fill out the webform. They'll get back to you via email so be sure to keep an eye on your email inbox (and spam/junk folders...sometimes the emails can be routed through to there). This FAQ will be a great resource here: EA Bans and Suspensions - How they work and how to get in contact with us

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 2 (222 Views)
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