Hut rush error code

[Btown3772]

Im trying to play the 5v5 hut rush model that came out the 29th, I've completed the 3v3 spooky showdown but anytime I go to 5v5 it comes up with no teams available or error.

[EA_Aljo · Accepted solution]

Hello, @uaerduag and @Btown3772 

I'd like you both  to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[uaerduag]

same here. in addition, if i try to change my lineup, i get an error that kicks me out to the main screen.

[EA_Aljo · Accepted solution]

Hello, @uaerduag and @Btown3772 

I'd like you both  to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[weener191]

I am having this issue. Tried resetting the router like you said but it did not fix the issue

[EA_Aljo]

Hello, @weener191 

Can you give me some better details? What exactly is happening? Thanks!

[gibson_tho571]

I am having these same issues when trying to draft line up for "Christmas Cohort". When I click draft line up i get Error Code B62690B069332F1C-0000000000009999-36E615942A8CD266. The 5v5 Winternational works fine for some reason.

I have been trying the resets and unplugging like you've suggested all week and still not working. Only 1 day left and I would like this rectified so I can get the points.  

[EA_Aljo]

@gibson_tho571 

What system are you playing on?

[gibson_tho571]

I am using PS4. I've even tried to delete and re download the game.

I tried playing right away last week, and when I went into draft it glitched and logged me out of HUT. Haven't been able to get back into that draft without the error code

[EA_Aljo]

@gibson_tho571 

Try restoring the licenses with the instructions here. Also, rebuild your database with the steps here. Let me know what happens.

[gibson_tho571]

Unfortunately that did not work. Getting the same Error Code