How to take off ea account that has wrong email

[MXGBlackThor27]

Somehow wrong email that doesn't exist is on my acccount and it needs to be taken off my profile so I can get online

[Carbonic · Accepted solution]

Contact customer support on https://help.ea.com/en/contact-us/ by picking Origin as game/service.

[Carbonic · Accepted solution]

Contact customer support on https://help.ea.com/en/contact-us/ by picking Origin as game/service.

[EA_Archi]

Hello @MXGBlackThor27 

Just in case, you might want to increase your account security, check this article here on how to do it. 

Cheers,

Archi

[playerlynneth]

you have the wrong email on the ea account you set up. I didn't ask to be set up and now I can't log on with my password that I use on my playerlynneth sign on.

[Talsophos1981]

Did u ever get sorted ? I've had the same issue and it's so annoying not being able to play online 

[OttoVP]

@Talsophos1981 hey mate
open a ticket here:
https://help.ea.com/en/contact-us/
EA stuff will provide help to change your account details
let me know if it worked! cheers

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[JARRETT701]

@Carbonic EA help sucks. They close the cases without even helping. Such trash

[Carbonic]

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@JARRETT701 wrote:
@Carbonic EA help sucks. They close the cases without even helping. Such trash

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[JARRETT701]

No no, they send me the email stating the case is closed and i am missing information. Ive talked to EA and they state that they cant close my old email because i cant verify a game i purchased under it. 15 years ago. So now i cant play anything online for EA because i dont have access to an email account from 15 years ago that was hacked. EA just sucks. Close the account and everything with it and I will make a new one

[EA_Atic]

I'm closing this thread to stop it being necroed.

If you have any issues with Origin please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

/Atic