Re: How to restore my guest account?

by EA_Barry
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Original Post

Accepted Solution

How to restore my guest account?

★★★ Newbie

My account has been reset. It was a guest account  and unfortunately I didn't connect my account with game center, what I realised right now..

 

I have user name, player ID, ally code and approximate time of last activity.

 

 

Is there anything that can be done to restore my data ? I spent one and the half year on this account.

 

Any help would be appreciated.

 

Thank you

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Accepted Solution

Re: How to restore my guest account?

Community Manager

@stokilonaklate 

 

Generally, guest accounts are not restorable. There is a very small chance we can help though...

 

Please make contact with an EA Game Advisor to see if we can do anything for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png

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Message 2 of 2 (1,619 Views)

All Replies

Re: How to restore my guest account?

Community Manager

@stokilonaklate 

 

Generally, guest accounts are not restorable. There is a very small chance we can help though...

 

Please make contact with an EA Game Advisor to see if we can do anything for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 2 (1,620 Views)