So basically Saturday morning I was hacked. Had a full squad of gold players on PS4, 4231.
Team consisted of :
Ruffier
Walker
Kosc
Varane
Alba
Modric
Bakayoko
Griezmann
Mbappe
Rui Costa
Lacazette
Played my last game Thursday and by Saturday everything barring Bakayoko and the Rui costa (untradeable) was gone. Contacted the utterly useless complaints department who, after 2 days, decided that there was no compensation they could give me.
I never got told why, or how they got to this solution, just that everything is lost and gone forever. Do EA give a damn about any of their customers? Or do they willingly accept that people can hack and do what they want at the expense of others, because they know somebody else will invest in the game??
I then was told they didn’t find any traces of being hacked, which I believe means somebody somewhere has got my username and password info and logged in, I assume. So does this now mean I have to slug my way back to the team I got, or is there anything I can do to get these back??
Been a FIFA player since FIFA 99, and I’m utterly shocked a billion dollar company cares this little about its customers. Then again, with everything I have heard with Battlefront 2, I’m not surprised...
Anyone got an email address or a phone number to contact these so called ‘specialists’ about what I can do??
