How to del

[DonaldTrump399]

i can’t log out of my brothers old ea account and I’m and  it keeps asking me for the password but he no longer uses that email. Please help me I’ve had this problem since madden 18

[EA_Aljo · Accepted solution]

@DonaldTrump399 

Without access to the email on the account, you won't be able to verify ownership and log in or make any changes. You'll need to go through the account recovery process. Please contact an advisor by opening a case here. Thanks!

[EA_Aljo]

Hi there, @DonaldTrump399.

Where are you trying to log out of his account?

[DonaldTrump399]

I have no idea how to log out of his old ea account. I can’t even update the latest roster because it keeps asking me for the password and I don’t know it nor does he have that email anymore.

[EA_Aljo · Accepted solution]

@DonaldTrump399 

Without access to the email on the account, you won't be able to verify ownership and log in or make any changes. You'll need to go through the account recovery process. Please contact an advisor by opening a case here. Thanks!