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How to contact support for Star Wars™ Galaxy of Heroes

by DICE_Straatford

Original Post

How to contact support for Star Wars™ Galaxy of Heroes

[ Edited ]
Having trouble in Star Wars: Galaxy of Heroes? Here's how to get information and contact support.

Before contacting us


> Make sure you have your Player ID or Ally Code so that our EA Advisors can help you. ​

Tap the Help Button in the Settings menu
    1. Locate the ⚙️ Cog wheel icon/ Settings button in the top left corner of your screen

      swgoh cog wheel.jpg
    2. Tap the Help button and your game will connect to the EA Help support site
      swgoh help button.PNG
      The page will display Star Wars Galaxy of Heroes support articles which could resolve your issue. If you can’t find a solution in a support article, please follow step make a support ticket.

    3. To make a support ticket 
      • Click the Contact Us button at the bottom of any article, or
        swgoh contact us button1.jpg
      • Select the Contact Us button underneath the article options:
        swgoh cog wheel.jpg



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