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[How to Fix] Invalid Account

by EA_Blueberry

Original Post

[How to Fix] Invalid Account

Community Manager


If you are having trouble getting into your EA account we have steps below that will help get you back onto the digital gridiron in no time. This info is directly from our EA Help site.



  • This account is invalid
  • Your credentials are incorrect or have expired. Please try again or reset your password.

Try resetting your EA Account password. This will help in most cases.


If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 


Contact us for help if you’re still having trouble.

Forgot your password?

If you have access to your email address, you can reset your password. We’ll email you a link that you can use to create a new password.


Can't login to your email address?

If you no longer have access to your email address, we can try to recover your account. Contact us so we can help.


Don't remember what email address is on your account?

See if we can help you find it.


Think your account was hacked?

Check out what to do so we can help you, fast.


Trying to login to your child's account?

Find out more about child accounts and what they can access online.


Still need help with your account? 

Contact our Support team for immediate assistance

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