March 2019
I was banned for seemingly no reason at all ( I dont cheat or harass players at all). So when I contacted the customer support they said to check if I had 2 step verification on, whcih I didnt, but on that page there was russian writing. So someone was on my account and didnt have my password, or they would have just changed it. I was told it was my email that was compromised and I fixed that. Anywhere I post this people say "you must have cheated" and accuse me of lying. The thought might have crossed your mind right now. I cant convince anyone, and how does one prove that? All I am saying is in the off chance that Im not a lying scumbag and just a fan of the game wrongfully banned, what happens next? I sent a copy of the conversation to whatever email address they provided me to expedite things a little, and he said he was going to talk to someone personally, whatever that means. How long must I wait to hear anything back? I assume I was banned for my own protection, but if not do I get a reason why? I am so in the dark and feel so helpless. Call it a sob story if you want, I didnt do anything to anyone. I loved this game and put money in it because I wanted to support my new favorite game. Now I resent it and want my money back.
Solved! Go to Solution.
August 2020
March 2019
March 2019
This is so unfair. If I make a new name, does that compromise my main name? I dont want to actually do something banworthy, and some places consider making an alt account ban avoidance and could potentially blow my whole account, and not just for apex. ATM I cant play apex, but I can still play all my other games.
March 2019 - last edited March 2019
Hey
Get hacked and banned for a game? I thought EA would limit your EA account so they can recover it back to you.
First of all, Account secruity is a self duty, Iam not sure how EA handle it, but on Steam. No come back, if you get hacked and banned own fall for lack of secruity. And forums would just link you to FAQ section.
Internet Security from any branch is cheap now day, with discount code and so on.
But yea it suck to get banned, but I think EA would say, it you own fault. And they can see on IP, if there was a hack and a change on account that is not usual.
But good luck with getting your account unbanned.
March 2019
I guess its just up in the air weather I`ll ever be allowed to play this game again or not. And if so, when.
August 2020
August 2020
August 2020
February 2021 - last edited February 2021
I have no idea how to cheat!!!!!!!!!!!!! I got banned from NHL20 and 21. It has been weeks that they have 'looked into it'. I SEE WHO hacked me. I SEE HIS friends. It's clearly not me. I am ready to toss the whole thing out. At this point i'd rather get a refund and quit
March 2022