Re: How do i change the email for my ea acoount on my ps4. I

by EA_Barry
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How do i change the email for my ea acoount on my ps4. I

★★ Novice
My ps4 is connected to an old ea account I no longer have access to. How do I change the account its connected to?
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Re: How do i change the email for my ea acoount on my ps4. I

Community Manager

@DanOptic 

 

Please contact an Advisor as below to see if we can help you recover or merge your accounts, thanks.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

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Re: How do i change the email for my ea acoount on my ps4. I

Community Manager

@Psycho1617895

 

The following link has the info you need to add a secondary email address to your account when you do not have access to the initial email address:

 

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

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Message 2 of 4 (16,911 Views)

Re: How do i change the email for my ea acoount on my ps4. I

★★★ Newbie

Hi

 

I have just realised that my PS4's EA Account is connected to an old email address I cannot get access to because of Microsoft's account recovery is refusing me access.

I have registered my Anthem VIP code to my new EA account.
When I try to open and play the game it says I do not have access to the demo.

Is it possible these 2 accounts can be merged? 

 

I have tried adding a new email by instructions on you like but it is saying a verification code has been sent to the email I cant get access to!

Message 3 of 4 (16,045 Views)

Re: How do i change the email for my ea acoount on my ps4. I

Community Manager

@DanOptic 

 

Please contact an Advisor as below to see if we can help you recover or merge your accounts, thanks.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png
Message 4 of 4 (15,987 Views)