November 2017
Solved! Go to Solution.
January 2019
Please contact an Advisor as below to see if we can help you recover or merge your accounts, thanks.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
November 2017
The following link has the info you need to add a secondary email address to your account when you do not have access to the initial email address:
https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password
January 2019
Hi
I have just realised that my PS4's EA Account is connected to an old email address I cannot get access to because of Microsoft's account recovery is refusing me access.
I have registered my Anthem VIP code to my new EA account.
When I try to open and play the game it says I do not have access to the demo.
Is it possible these 2 accounts can be merged?
I have tried adding a new email by instructions on you like but it is saying a verification code has been sent to the email I cant get access to!
January 2019
Please contact an Advisor as below to see if we can help you recover or merge your accounts, thanks.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.