How did i get banned?

[eliissanta]

So I haven't played the game in roughly 2 months. I wanted to check out the new season but I was greeted with this message and anytime I try to hop into an online match it brings me to the same error message. I'm so confused and I really want to play this game

[EA_Barry · Accepted solution]

@eliissanta 

We cannot provide this specific info to you here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

[EA_Barry · Accepted solution]

@eliissanta 

We cannot provide this specific info to you here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.