How change email address when old address inaccessible?

by beblebrox
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How change email address when old address inaccessible?

★★★ Novice

My email provider stopped their service a while ago and now I need to change the address to a new one. All changes require the old address to work, but i my case it doesn't.

How to proceed?

I will not be able to follow this thread since the subscription will be directed to the inaccessible email address.

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Re: How change email address when old address inaccessible?

Community Manager

Hi there, @beblebrox.

 

This isn't something we can help with on Answers HQ. You'll need to speak with an advisor and go through the account recovery process. Please open a case here. Thanks!

Aljo.png

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Re: How change email address when old address inaccessible?

Community Manager

Hi there, @beblebrox.

 

This isn't something we can help with on Answers HQ. You'll need to speak with an advisor and go through the account recovery process. Please open a case here. Thanks!

Aljo.png
Message 2 of 2 (1,134 Views)