High ping and packet loss

by SaPaRtAn3O0O
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Original Post

Re: High ping and packet loss

★★★★ Novice

There is only one solution and that is stop playing the game for a while. There have been multiple posts about this problem and ALOT of people have this problem, all EA says is that the consumer has to check THEIR internet on every post. They aint doing nothing about it, while they know damn well that its their servers that are lagging out. I guess they dont have enough people working to fix it due covid or something. Its making me so mad, as a day 1 player and a everyday apex player i cant play since a few days. Always lag and get the red speedometer in the top right corner 9 out of 10 games.

 

EA has to open their eyes and realize they have to fix their servers....sigh

Message 11 of 47 (635 Views)

Re: High ping and packet loss

Community Manager

@ONCE_Cosmos 

 

The high ping times make sense then due to your data traveling so far. What system are you playing on?

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Message 12 of 47 (635 Views)

Re: High ping and packet loss

[ Edited ]
Community Manager

@MrGuvernment-KOS @bbrtz92 

 

We're not aware of any issues, but are always monitoring servers for performance. If you like, we can go through some troubleshooting to rule out any issues on your end. Just let me know if you want to do that.

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Message 13 of 47 (634 Views)

Re: High ping and packet loss

★★★★ Novice
@EA_Aljo I already do all the troubleshooting that the website tells but nothing works
Message 14 of 47 (626 Views)

Re: High ping and packet loss

Community Manager

@ONCE_Cosmos 

 

Can you tell me what system you're playing on?

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Message 15 of 47 (623 Views)

Re: High ping and packet loss

★★★★ Novice
Message 16 of 47 (598 Views)

Re: High ping and packet loss

Community Manager

@ONCE_Cosmos 

 

Have you tried using alternate DNS servers? If not, try what is suggested here.

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Message 17 of 47 (589 Views)

Re: High ping and packet loss

★★★★ Novice
@EA_Aljo Already do that but still nothing happen
Message 18 of 47 (585 Views)

Re: High ping and packet loss

Community Manager

@ONCE_Cosmos 

 

Did you try opening the ports for Apex? They are listed here.

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Message 19 of 47 (581 Views)

Re: High ping and packet loss

★★★★ Novice
@EA_Aljo Yes Frown
Message 20 of 47 (577 Views)