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Re: High latency/ping on Apex Legends

by Deathlyhearts
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Re: High latency/ping on Apex Legends

★ Apprentice

@EA_Darko wrote:

Hey all, if you are seeing issues with connection then please take a moment to go through the connection troubleshooting steps in this help article: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/


Let me know how you get on.

Darko


We appreciate you guys taking the time to reply, but each and every single one of those troubleshooting guides highlight the issue possibly being on our side. Well... it's not. My connection is stable and flawless with -everything- else except your game, so its probably a good idea to stop shift blame on your playerbase and do something about your obnosiously unstable servers.

 

I personally contantly wait around 5 minutes on each start of the game, just to select the server with lowest ping possible and after a few games a start to lag so extensively that i move in frames around the map. This is unacceptable! Fix it!

Message 11 of 25 (3,362 Views)

Re: High latency/ping on Apex Legends

★★★ Newbie

Same problem in central USA

Message 12 of 25 (2,649 Views)

Re: High latency/ping on Apex Legends

★★★★ Novice

Yeah haven't played in a couple months due to work, get back on the game and I can't even enjoy it anymore. Yet EA is quick on closing my case that I submitted to them but can't be quick about giving a damn response besides 'See troubleshoot section'. Like WTF EA.

Message 13 of 25 (2,647 Views)

Re: High latency/ping on Apex Legends

★★★★★ Novice

Facts, thats the only response they have "Try troubleshooting" like thats gonna fix everything smh. Apex is unplayable now for me, this update ruined my connection on Apex.

Message 14 of 25 (2,643 Views)

Re: High latency/ping on Apex Legends

★★★★ Novice

I have tried their troubleshooting guide. Nothing works. Horrible lag in every match. Even replied to them with my UO Trace in another thread and I have received no response yet. I think EA doesn't want to give a damn about Apex in general for some internal bureaucracy they got going on with Respawn.

Message 15 of 25 (2,619 Views)

Re: High latency/ping on Apex Legends

★★★ Newbie

Ever since the update the game has become unbearable to play. The best server is 48 ping with at least 2 packet loss but most of the time it's 8 percent packet loss. I'm being killed before people open doors or turn corners.  It's hard to beat the fortnite killer if your game can't be played

Message 16 of 25 (2,494 Views)

Re: High latency/ping on Apex Legends

Community Manager

Hey all, if you are seeing packet loss then it generally means an issue with your network or connection.

 

In cases where the troubleshooting steps I posted above do not help, please run and share your UO Trace so that we can take a look at it.


Darlp

Message 17 of 25 (2,315 Views)

Re: High latency/ping on Apex Legends

[ Edited ]
★★★★ Novice

Can you explain why there was 0% packet loss right before the legendary update?

Message 18 of 25 (2,312 Views)

I am also experiencing same issue and I am Getting 200+ ping :(

★★★ Newbie

@Keiskander wrote:

So after the new update, all of my matches has been lagging really bad up to the point where either it backtracks or will just stop moving (note that the game did not freeze at all. Just the movement/action). I've searched high and low in fixing this matter, uninstalled and reinstalled the game, checked my connection which was working real fine. Even called my ISP and was told that I had no problems with my connection whatsoever. Now I'm at a loss and I need help on how to fix this.

There was one forum where we could check the pink from each data center/server. The lowest ping I got was 240 which was weird. Any help/feedback/remarks would be much appreciated.


 

Message 19 of 25 (1,770 Views)

Re: High latency/ping on Apex Legends

★★★★★ Novice

We are in the same boat. The game is totally messed up now. Just stop playing it for a while and save your mental energy. Maybe it will be fixed soon(i don't think so).

Message 20 of 25 (1,762 Views)

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