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High Packet Loss w/ UO picture

by kittypokit
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High Packet Loss w/ UO picture

[ Edited ]
★★★ Apprentice

I'm experiencing high packet loss on every server option available. I'm wondering if its something on my ISP's side.

 

From the guide https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ theres a high ping of 235ms coming from the IP 159.153.92.94.

 

Are there any fixes or is this a CenturyLink service provider issue?

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Re: High Packet Loss w/ UO picture

Community Manager
@kittypokit Have you already gone through the connection steps like port forwarding, etc.? also to confirm are you on PC?
- Illium

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Re: High Packet Loss w/ UO picture

[ Edited ]
★★★ Apprentice

I am on the PC.

 

I've gone through the steps of port forwarding apex for the PC on my modem. On the forums a VPN was suggested and it did bring my packet loss below 2%, but lag renders it unplayable.

 

Some things I've noticed is a high upload when I'm playing, somethings spiking 500+ Kbps. My internet provides 10.5 down 0.55 up Mbps. This spike is from Apex Legends, source task manager.

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Re: High Packet Loss w/ UO picture

Community Manager
@kittypokit Thank you for confirming, I could suggest possibly trying to set up a static IP to see if it helps with this issue, If not you may need to show the UOTrace to your ISP.
- Illium

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
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