High End PC - BF1 freezes, forces shutdown or game crash consistantly

by Aleitheia
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High End PC - BF1 freezes, forces shutdown or game crash consistantly

[ Edited ]
★★ Novice

System info:

 

i7 7700k (4.2ghz)

GTX 1080 (liquid cooled, so thermal throttling isn't an issue)

16gb ddr4 Ram

z270 Stinger MOBO

Samsung 500gb M.2

144hz 1440p Dell G-Sync Monitor

Windows 10 Pro

 

I play BF4 with no issues, high FPS.

 

I got BF1 and only started playing it a few days ago.

 

I let the Nvidia Experience optimize it. It runs great on Ultra, 1440p, and around 70fps or so. Then out of nowhere it will freeze the screen. If I am lucky, I get the little "Battlefield has stopped working...Windows is searching for a solution to the problem..." Dialog so that I at least can just go to desktop. If I am not lucky, the system needs a hard reboot to exit the freeze.

 

I have tried:

 

  • Repairing install via Origin
  • Turning off Origin In-Game option
  • Running DX12 instead of 11 - interesting development: when I did this, I also turned on V-sync for kicks; and I would get little micro-freezes and hard fps stutters (like, from 60 down to 1-17 fps) around once every minute or so of gameplay. Although it was super annoying, I thought I could live with it since it wasn't freezing. After about 4 games though, it did the same screen freeze.
  • Running DX12 WITHOUT V-Sync - Got higher FPS obviously, and the little micro-freezes disappeared; but it just went back to hard freezing the system.
  • Limiting the GPU (in-game setting)
  • Running programs as Administrator (I was just curious)
  • Re-installed Nvidia Drivers - running latest. 

I feel like this is a game issue, since I can play BF4 perfectly. But I am definitely no expert.

 

Attached is my DxDiag file 

 

What else can I try?

Any help would be extremely appreciated.

 

Message 1 of 15 (20,615 Views)

Accepted Solution

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★ Novice

Ok....at the risk of jinxing it, I'm gonna say I found the issue.

 

I had a random BSOD related to the ntoskrnl.exe kernel, and that prompted me to do some resetting/checking.

 

I did three more things, so it might be one of these:

 

  • disabled Nvidia overlay
  • Reset my CMOS and didn't OC
  • Ran a RAM test

Since this, I have played for about 4 hours straight with no issues. I really hate not having my FPS counter in the corner, so I may try to re-enable it in GeForce Experience and hope that it wasn't the issue.

 

Either way, its annoying to have to disable features on your machine to get a game to work, but oh well. Standard smile 

 

 

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Message 4 of 15 (29,714 Views)

All Replies

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★ Novice

Almost same problem, however I can exit with Ctrl + Alt + Delete and selecting task manager.

 

Game runs perfectly for some time 5-30min then freeze

 

I am posting here because I am curious for solutions

 

System:

i7 7700k

GTX 1080Ti

RAM 16gb ddr4 3200

Asus z270E MOBO

Samsung 500gb M.2

144hz 1440p Asus G-Sync Monitor

Message 2 of 15 (20,582 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★ Novice

 


@Rickeyhb wrote:

Almost same problem, however I can exit with Ctrl + Alt + Delete and selecting task manager.

 

Game runs perfectly for some time 5-30min then freeze

 

I am posting here because I am curious for solutions

 

System:

i7 7700k

GTX 1080Ti

RAM 16gb ddr4 3200

Asus z270E MOBO

Samsung 500gb M.2

144hz 1440p Asus G-Sync Monitor


It is Interesting how similar our systems are.

 

Were you ever able to play before without freezing? I am hearing some people say that the latest update made a lot of random issues.

Message 3 of 15 (20,565 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★ Novice

Ok....at the risk of jinxing it, I'm gonna say I found the issue.

 

I had a random BSOD related to the ntoskrnl.exe kernel, and that prompted me to do some resetting/checking.

 

I did three more things, so it might be one of these:

 

  • disabled Nvidia overlay
  • Reset my CMOS and didn't OC
  • Ran a RAM test

Since this, I have played for about 4 hours straight with no issues. I really hate not having my FPS counter in the corner, so I may try to re-enable it in GeForce Experience and hope that it wasn't the issue.

 

Either way, its annoying to have to disable features on your machine to get a game to work, but oh well. Standard smile 

 

 

Message 4 of 15 (29,715 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★ Novice

Confirmed !

 

A complete stock UEFI setting

 

The problem persisted with even the smallest OC

 

But I were playing just last week with full OC

 

No RAM problems here but I also disabled Geforce overlay

Message 5 of 15 (20,527 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★ Novice

I give up.

 

The problem has returned for me .....

Message 6 of 15 (20,509 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★★ Novice

Im having the same ish problem it will launch the game and black screan pops up then closes down i cant play at all

Message 7 of 15 (20,475 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★ Novice

I'm having a similar issue, only my game won't crash. Instead it will play relatively fine for 10 or so minutes, sometimes a lot more before freezing for a few seconds. This usually causes me to die. Similar specs to everyone else in this thread. 

7700k no OC

32gb ddr4 3000

samsung m.2 500gb 

144hz 1080p GSYNC monitor

asus hero IX mobo

gtx 1080 ti

Message 8 of 15 (20,243 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

★★★ Newbie

Hello. This post got my attention because i have similar issues. 

 

After playing 30 minutes or longer in BF1 my PC freezes, 2 out of 3 monitors get black screen and main monitor showing only single frame. Also no audio and all I can do is to hold power button to kill PC. No temperature issues, I guess something wrong with the Nvidia drivers or Windows 10. This happens only in BF1 so far and I bought the game less than a month ago. Sometimes this crash happens on desktop after I exit the BF1.

 

GPU - GTX 1080 it ASUS

CPU - i7 7700K (no OC)

16GB RAM

MB - ASUS Z270F

SSD - samsung EVO 850 (game is installed on this drive)

main monitor - acer 165hz

OS - Windows10

 

I hope this topic isn't dead yet

(Also it is my first time taking part in forum)

Message 9 of 15 (18,960 Views)

Re: High End PC - BF1 freezes, forces shutdown or game crash consistantly

EA Community Manager

Hey  @ghilliedogge,

 

feel free to create a new topic - PC tech issues can be very specific due to the configuration options on that platform. What would be very helpful however is a DxDiag report, if you could create and attach one. Here's a post that shows you how this is done.

 

First thing I would try here is deactivating all unnecessary overlays, programs and processes, ideally by performing a clean boot.

Message 10 of 15 (18,918 Views)