March 2020 - last edited March 2020
Like, you just can't get used to the game or you literally can't start the game because something is wrong?
Single player and Combined Arms mode are the perfect way for you to learn the ropes and CA even allows you to play with 3 other players.
There are a bunch of different troubleshooting options for you to glance at, hopefully one of them helps
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox
http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation