Re: Help me, please! I forgot my email.

by Belgorad
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Help me, please! I forgot my email.

★★★ Newbie

I forgot my email , but I remember my nickname and password. I was a subscriber. I make new account and email for subscribe, because I had some trouble with my first account. And now I can't  enter the one-time password.

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Re: Help me, please! I forgot my email.

Hero

@Sashkozavr7

 

Unfortunately for security purposes if you don't know the email on file you'll need to call Customer Service.  Once they verify your account they can assist with changing the email to a different email address.  You can find their contact information via the guide here

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.

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Re: Help me, please! I forgot my email.

Hero

@Sashkozavr7

 

Unfortunately for security purposes if you don't know the email on file you'll need to call Customer Service.  Once they verify your account they can assist with changing the email to a different email address.  You can find their contact information via the guide here

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 2 of 2 (847 Views)