Help! Check List not working.

by CherylG13
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Help! Check List not working.

★ Novice

Help Please! Last night I leveled up to level 15 and I had already completed my daily check list. After I leveled up, it showed Sunday's check list completed and also  showed Monday's check list all as one long check list. I assumed when I turned it on today, Sundays completed check list would have dropped off, but it did not, and it won't add any completed actions today, such as work and hobby today. I really like the free cupcake and 3 Sim dollars (although it should be more), so how do I fix this please? Thank you! 

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Accepted Solution

Re: Help! Check List not working.

EA app Team

Hi @CherylG13,

 

Sorry for the wait, are you still having this issue?

 

If so, do you get your daily rewards at the beginning of each day?

 

I would try to reinstall my game, but please, before doing that make sure to save your progress. You would lose it otherwise!

 

Let us know if that helps Standard smile

-Mai

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Message 2 of 2 (1,643 Views)

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Re: Help! Check List not working.

EA app Team

Hi @CherylG13,

 

Sorry for the wait, are you still having this issue?

 

If so, do you get your daily rewards at the beginning of each day?

 

I would try to reinstall my game, but please, before doing that make sure to save your progress. You would lose it otherwise!

 

Let us know if that helps Standard smile

-Mai

Message 2 of 2 (1,644 Views)