Hello i didn't realise my auto sub was on

[xReinierdash]

and it toke 15$ from my pay pal that i was suppose to save that i got from my friend for something

i canceled the month auto sub can you please cancel my sub and give my 15$ back please  

[Belgorad · Accepted solution]

@xReinierdash 

I understand it's frustrating but for security purposes of each players account they only handle billing related issues via phone.  This is to protect the account as email is not a secure and reliable way for handling billing issues.

You can use Skype, WhatsApp or another VoIP program to use the numbers in the link provided to call customer service instead of using a landline.

[Belgorad]

@xReinierdash 

For any account or billing related issues you would need to call customer service for further assistance.  Their contact info is found here.

[xReinierdash]

I can't my family can't use the house telephone to call to Uk...

[xReinierdash]

this company has the worst support no game company users phones for official support EVERYONE USERS EMAILS

[Belgorad · Accepted solution]

@xReinierdash 

I understand it's frustrating but for security purposes of each players account they only handle billing related issues via phone.  This is to protect the account as email is not a secure and reliable way for handling billing issues.

You can use Skype, WhatsApp or another VoIP program to use the numbers in the link provided to call customer service instead of using a landline.