Heat Shield crash my game since legacy update

[tool_foolish]

When I see the heat shield it would turn to like this<seeing picture> then my game got crash every time

[EA_Kent · Accepted solution]

Hi @tool_foolish, 

Have you checked to see if there are any updates for your graphics drivers? I've seen a few similar reports recently, and usually a driver update will fix this. 

You can find more information on how to update your drivers at the EA Help website. Let me know how that goes when you can. Thanks!

/Kent

[tool_foolish]

i tried fix the game with steam and reinstall the game both not work for me

[EA_Kent · Accepted solution]

Hi @tool_foolish, 

Have you checked to see if there are any updates for your graphics drivers? I've seen a few similar reports recently, and usually a driver update will fix this. 

You can find more information on how to update your drivers at the EA Help website. Let me know how that goes when you can. Thanks!

/Kent

[xDIDBANDIDx]

same... When somebody used too, it's crashed

[EA_Kent]

Hi @xDIDBANDIDx, 

Are you also using an AMD video card? If so, have you checked to see if there are any updates for your video drivers? Installing the latest drivers can help with this. 

/Kent