Re: Haven't received gold i bought

by Zeelmaekers
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Original Post

Haven't received gold i bought

★★★ Newbie

I bought gold twice now and havent received it but have been charged. Anyone knke how to fix this?

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Re: Haven't received gold i bought

Hey  @divinebambam 

If it was and you haven't received your coins after a restart of your system, you best wait for 24 just to make sure it's not just a delay.

If you still haven't received your coins after a day, you best reach out to the support team. An EA Advisor will make sure you will get the coins you've purchased.
You can reach out to the support team by clicking on on the link below:

 

https://help.ea.com/en/contact-us/

Here select as the game: Apex Legends, your platform you've bought the coins on and click on missing content.
Here select Never received content, here your preferred contact option. 

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