Haven’t received apex coins

by GamerOnWheelz214
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Original Post

Haven’t received apex coins

★★★ Newbie

There has been twice where I bought apex coins & never received them, idk what to do anymore. I tried contacting PlayStation to see if my order was accepted & they said it was. I tried contacting EA & did the steps they said to do like show proof by taking a screen shot of the transaction history & there’s one step where I needed to go to the PlayStation (services list) option on the account management & clicked on the services list & it says ERROR. Contacted PlayStation & did the steps they said to do & still couldn’t get my apex coins. Idk what to do anymore. Anyone can help?

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Re: Haven’t received apex coins

[ Edited ]
EA Staff

Hey there, @GamerOnWheelz214 

 

Thank you for reaching out to the community.For issues related to Apex Coins. I would request you connect with our phone or chat support advisers who will be able to advise you further.


You can contact our live support at EA Help: Official Support

To speak with a chat or phone adviser:
Click on your product Apex Legends
Then select 'PS4'
Missing Coins
Never received content


Finally, you can choose to begin a chat or request a callback.

- Bjorn

Message 2 of 3 (128 Views)

Re: Haven’t received apex coins

★★★ Newbie

I did all that and still couldn’t get my apex coins

Message 3 of 3 (114 Views)