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Have to re-do tutorial every time I open the game

by mpetras61
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Original Post

Re: Have to re-do tutorial every time I open the game

★★★★ Novice

hello @EA_Grasshopper , got any updates for me? Itching to play Rivals again, I’m not giving up!

Message 21 of 53 (232 Views)

Re: Have to re-do tutorial every time I open the game

EA Live QV Team

Hey @mpetras61 I believe you should be back in action now. Can you confirm?

Message 22 of 53 (191 Views)

Re: Have to re-do tutorial every time I open the game

★★★★ Novice

Holy *! Can confirm it all works now. Thank you so much guys! 

Message 23 of 53 (447 Views)

Re: Have to re-do tutorial every time I open the game

EA Live QV Team

Lol, thanks for confirming @mpetras61 and apologies it took so long but thank you for bearing with us! 

Message 24 of 53 (180 Views)

Re: Have to re-do tutorial every time I open the game

★★★★ Novice
Me too exactly this! How did you fix it???!
Message 25 of 53 (134 Views)

Re: Have to re-do tutorial every time I open the game

★★★★ Novice

Please @EA_Grasshopper help me! 

My username is 

ballsmcqueen69

 

and the same error is happening to me right now! I’ve spent a lot of money on it! 

 

Help!!!

Message 26 of 53 (121 Views)

Re: Have to re-do tutorial every time I open the game

★★★★ Novice

Please help me!!!!!!

 

@EA_OriginSupport 

@EA_Jesse 

 

this is happening to me I can not play 1 game, I’ve lost so many because I can’t build a harvester and it keeps making me play a tutorial every time I open the game!!!! 

 

I spent a lot lot of real money already, help me!!!!!

Message 27 of 53 (101 Views)

Re: Have to re-do tutorial every time I open the game

★★★★ Novice

Hellooo???! Please help me I’ve lost hundreds of trophies!!!!!!! So much lost, fell like 5 tiers! 

 

This is absolutely ridiculous! 

 

@EA_AllisonB @EA_Benat @EA_Carrie 

 

please anyone?! 

 

@BillGuuarnere @susaczech192 

 

@EA_Dennis 

Message 28 of 53 (64 Views)

Re: Have to re-do tutorial every time I open the game

EA Live QV Team

Hey @steelsurfer777 thank you for reaching out, apologies for the delay but I don't work weekends. To fix your issue, I will need your Persona ID, found in Settings > About, screenshots of the tutorial mission you are stuck in and your player level. Can I also ask have you been playing the game continuously and recently? Thanks

Message 29 of 53 (70 Views)

Re: Have to re-do tutorial every time I open the game

★★★★ Novice

So now it’s not even going to the main menu after the tutorial, it just goes to my iPhone screen. I’ve uninstalled and downloaded 4 times.

 

i have a ton of screenshots, 

my name is Ballsmcqueen69 

 

im unable to get to settings because of the glitches, and yes I was playing daily until about a week and a half ago... spent a lot of money already so I’m really upset about this. Already unlocked NOD like 3 days into playing. 

 

What should i do?! 

Message 30 of 53 (62 Views)

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