Have not received the summer upgrade still and already contacted EA and PSN

by YTBobBox999
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Original Post

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★ Apprentice

Can any mods please reply or update me on my problem its getting very aggravating 

Message 11 of 39 (687 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★ Apprentice

@EA_Archi Please respond you said that you relayed it to others but i am still getting no help. This is getting out of hand and is not right. I paid for something and didn't get what i paid for so I am still waiting on what I am entitled to get. 

Message 12 of 39 (654 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

Community Manager (retired)

Hello @YTBobBox999 

 

Thank you for your patience. Can you please tell us, if you have requested a refund with PlayStation support? Since all the transactions are handled by Sony, we have no control over this from our side. 

Archi.png
Message 13 of 39 (636 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★ Apprentice

I have already been through this I don't want a refund i have already talked with Sony twice and have had my money refunded twice already but i brought it again because I want the items that i paid for also to add to this the newest add-on/dlc that is out now i tried to buy and the exact same thing happened I didnt get my items. I am really getting annoyed at this 

Message 14 of 39 (611 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★ Apprentice

@EA_Archi Please don't leave me without any kind of updates on progress

Message 15 of 39 (588 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★ Apprentice

@EA_Archi please respond i will post screenshots of it showing that i have purchased the packs and any other info 

Message 16 of 39 (550 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★ Apprentice

@EA_Andy please help or at least get someone to stop ignoring me 

Message 17 of 39 (544 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★★ Novice

@EA_Archi Hello. Can you please help me. I am having the same issue. I just bought the after party upgrade, but It won't show up in my game. I don't want a refund, I want the content. Why can't Popcap look into this and fix it? This is really frustrating and unfair. I got the deluxe edition too so I think that is why it won't work. Other people are having issues as well so this NEEDS to get fixed.

Message 18 of 39 (530 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★★ Novice

@EA_Andy If Archi can't help and won't respond, can you please help instead? Thank you. (My post above, explains my issue)

Message 19 of 39 (528 Views)

Re: Have not received the summer upgrade still and already contacted EA and PSN

★★ Apprentice

I still have yet to be given help have you had any success ?

Message 20 of 39 (435 Views)