Have not received the summer upgrade still and already contacted EA and PSN

[YTBobBox999]

I can second and agree with everyone he has stated for my case as well, I was told that it was an isolated issue so basically i was told that they dont know what to do 

[Gamelover465561]

It's definitely not isolated, multiple people on this forum have posted about the dlc packs not working for some time now. It seems it's more widespread then Popcap realizes. I really hope the After Party pack gets fixed soon and any other past packs for other users. It's a shame I can't buy it just because of an error, especially since they might take it off soon. If and when it gets fixed, Popcap needs to extend it.

[Gamelover465561]

Don't know if this will help, but under services for the game on my Playstation account, the After-Party Upgrade is listed twice. One had POP after the name while the other didn't. (not sure what that stands for) and one said 1 was available while the other listed 0 as available.

[Gamelover465561]

i still hope this can get fixed and re uploaded to the store, but are the two abilities exclusive to the after-party upgrade only? I really hope not as it isn't fair that some people couldn't get them because the dlc wouldn't work. Are the two abilities going to be in available in the normal game at some point?

[YTBobBox999]

Any progress you can tell us on our issues @EA_Roger ? I just want to make it clear that I know i can simply be refunded but I have already been refunded once and then tried to buy it again and same problem occurred as you should already know. What I am looking for is for me to be able to receive the items that I paid for and am entitled to get.

[pandareno1999]

Unfortunately all I can do is try to draw some attention to your issue, which you've already done.  I'm really sorry for your situation, Bob.

It seems like there's a lot of "pass the buck" going on with this problem between the various companies.

[chloekitty9]

Im having the same problem but with Dave's frozen upgrade. 

[FightingDirty]

Yep unfortunately we learned its not just this pack as my son tried purchasing the newest update and the same thing. Contacted ps again, went through the same troubleshooting steps and they again fired me back to EA. Hopeless, i personally would say screw it and never plat it again but have a 10yr old crying cause he didnt get his favorite character and his friends did. Good times, tnx ps and ea, great team...

[youngt127]

the frozen upgrade is having its problems too.