Halloween collectible

[WildTrueBos]

Yesterday I buy pack from store in that pack I got Halloween collectible who look like tombstone but today that collectible is missing 

[EA_Darko · Accepted solution]

@WildTrueBos Have you checked your unassigned pile to see if the item is there, if it is not it may be a case that you sold it.

For clarification, the best thing to do is speak with our live support team as they will be able to take a look at your account and see what happened the item.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat

/darko

[EA_Darko · Accepted solution]

@WildTrueBos Have you checked your unassigned pile to see if the item is there, if it is not it may be a case that you sold it.

For clarification, the best thing to do is speak with our live support team as they will be able to take a look at your account and see what happened the item.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat

/darko