HUT Season Disconnects [ Edited ]

[enterdv]

It's been 5-6 times yesterday, I don't know how to fix it. I played only one game. 

Sometimes if it disconnect right after face-off it count defeat. Repeats only in HUT Seasons. 

[EA_Barry · Accepted solution]

@enterdv 

Okay, thanks. In that case, please see the following connectivity info and troubleshooting links:

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox

http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation

[EA_Barry]

@enterdv 

If that says the equivalent of "Failed to Retrieve data", could you please reply on the following thread to our info request, thanks.

https://answers.ea.com/t5/Bug-Reports/Post-your-FTRD-information-here-Failed-To-Retrieve-Data/td-p/8...

[enterdv]

Hello, Barry!

Thanks for your answer. No, it's not "Failed to Retrieve data" error, it something like "Lost connection".  

Tomorrow I will change language to English and send photo in thread. 

[EA_Barry · Accepted solution]

@enterdv 

Okay, thanks. In that case, please see the following connectivity info and troubleshooting links:

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox

http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation