HUT Online Game Resetting and Losing Connection

[terrorhawk11]

Last night I was playing online to complete the daily challenges list and get a September collectible. My connection was fine but every few minutes the game would reset to a faceoff. After several resets I managed to freeze the puck and hoped the game would correct itself. Again, this happened but I didn't want to quit the game and have it count as a loss. Eventually I lost connection to the other player but it didn't count as a loss.

I just tried again this morning and the same thing happened. Is anyone else experiencing this and is there a fix? It's very frustrating and a huge waste of time to suffer through this for 15 minutes only to get booted and have nothing count towards your progression or event grind.

[EA_Atic · Accepted solution]

Hey @terrorhawk11, sorry to hear about the content network problems you are having. Do you play on wifi or cable connection with your console, and what console are you playing on?

What I do recommend to do is follow our connective troubleshooting guide.

Let me know if that works or not for you.  

/Atic

[EA_Atic · Accepted solution]

Hey @terrorhawk11, sorry to hear about the content network problems you are having. Do you play on wifi or cable connection with your console, and what console are you playing on?

What I do recommend to do is follow our connective troubleshooting guide.

Let me know if that works or not for you.  

/Atic