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Re: Guild disapearance

by EA_Lanna
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Original Post

Guild disapearance

★★ Newbie

Good afternoon,

 

our guild has dissapear during the night,

all players / officers and chief alike / are now without a guild...

is this just a temporary bug ? or could it be that EA deleted it by mistake ? 

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Re: Guild disapearance

Community Manager

Hi @Sleepanddrink, it sounds like your guild was disbanded. We can double check to confirm if you can provide your Ally code and guild name.


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For STAR WARS™: Galaxy Of Heroes players: It's good to save a copy of your Player ID or Ally code for again. Sometimes we may need to locate your account to help and these codes can help us to help you. The Player ID and Ally code can only be located from inside your game so if you are locked outside you will not be able to retrieve them. I'd always advise taking down a copy of both, just in case you ever need to provide it. Standard smile
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