Gretzky jersey 97 in playoff mode

[BeejyTonkMan]

Product: NHL 20
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play as gretzky in playoff mode
What happens when the bug occurs? Gretzky has jersey 97. Not 99. No way to change. Same problem in NHL19
What do you expect to see? 99
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Playoff mode
What time did you see the bug? (HH:MM AM/PM) All times
What is your time zone? PST - GMT - 8:00
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Product: NHL 20
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play a a team with gretzky on it in playoff mode
What happens when the bug occurs? Gretzky’s jersey is 97 when used in playoff mode instead of 99. Same. problem in NHL 19. Can this be fixed in an update? Playoff mode has no option to turn off retired jerseys.
What do you expect to see? 99 not 97
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Playoff mode
What time did you see the bug? (HH:MM AM/PM) All times
What is your time zone? PST - GMT - 8:00
What is your gamertag/PSN ID? TheBeejyTonkMan
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

[TTZ_Dipsy]

I thought they fixed that back in '19; Perhaps there will be a day 1 patch to correct it

[BeejyTonkMan]

No, it's not fixed in NHL 19. I reported this as a bug a year ago and no response from EA. I'm certain the issue has to do with retired jerseys being "hard coded" to "On" for Playoff mode. Unlike Season and Franchise modes, there is no option for Retired Jerseys in playoff mode.

[EA_Blueberry]

@BeejyTonkMan 

Thanks for giving us the heads up. We'll get this tracked down for the team to be aware of. 

[EA_Blueberry]

@BeejyTonkMan  @TTZ_Dipsy 

It's possible this could be happening with retired jerseys enabled. It was mentioned in the post here (page 7)

[BeejyTonkMan]

Hi, in Playoff Mode there is no option for turning retired jerseys on or off. There is in season mode (which is what the referring post covered) but in Playoff mode there is no Advanced Options menu so there is no way to adjust Gretzky's jersey. In Playoff mode he defaults to #97. There is also no option in the general settings for this so you cant do it before you create a playoff.

[captbighead94]

Funny how it’s was an issue then, and NOTHING was done.