Getting DXGI ERROR DEVICE HUNG errors

by Baveraa_
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Original Post

Getting DXGI ERROR DEVICE HUNG errors

★★ Novice

I was in the middle of a match when I started getting a DEVICE_HUNG error, I tried multiple times to reconnect but I kept crashing

 

The second time it let me play for a minute or so before giving me the same error and trying to reconnect after crashed my game in a few seconds, the only way I can manage to fix this is by restarting my pc (it doesn't usually happen often but when it does it persists untill I usually restart)

 

I'd put an apex_crash file here but for some reason my game won't make them (I tried making a file search in my entire pc but nothing turns up)

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Re: Getting DXGI ERROR DEVICE HUNG errors

Community Manager

Hi @Baveraa_

 

When you have the chance could you share a DxDiag here so we can take a look? For more info on how to pull up the file check out the EA Help website

 

Once you have the text file please attach it to this thread. Thanks!

 

 

/Kent

Kent.png
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Re: Getting DXGI ERROR DEVICE HUNG errors

★★ Novice

Yes absolutely, I forgot to attach it when I made the post

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