July 2021
I purchased the upgrade pack that gets you the burning tree plant character, the GOAT zombie character, and 200 stars for 9.99 and it now says I can’t connect to the server. I use a PS4 account and my wifi works well and hasn’t had and issues all day.
Solved! Go to Solution.
July 2021
@Boop11 Can you try going through the following information and seeing if you continue to get this message?
Make sure your game software is up to date:
Make sure your PS4's system software has the most recent update:
Clear your PS4's cache:
The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console.
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
July 2021
@Boop11 Can you try going through the following information and seeing if you continue to get this message?
Make sure your game software is up to date:
Make sure your PS4's system software has the most recent update:
Clear your PS4's cache:
The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console.
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.