Game wont start [ Edited ]

[wooyeah12]

This sh it t y pro pack is not gonna help make any quick progress. 3 days is really bad..

[yangwyrews]

Nobody say anything.... A big company like EA with a lack of professionality like this. And the compensation is a pro pack before we get back into our accounts. Oh man. No one here is answering us. This is very frustrating. Hope NBA 2k mobile will be rolled out soon so we can switch and let em alone with their mediocrity.wake up EA

[And_gemeo · Accepted solution]

Hey guys, the game is back for me!

WorldWide Customer Experience sent me an email requesting this info:

Username:

Level:

League name:

PLayer location (required,state if player is in USA or country if outside of USA)

Last item bought from the store:

UID from another account on their device: I put guest UID

Thanks EA!

[JayElgon]

Didn't have to provide that info but mine is working again.

[Nevener99]

But what about the compensation?

[JayElgon]

Yeah, where is the compensation?

[albayrakmcan]

Bende sürekli aynı durumla karşılaşıyorum. Oyunda türkçe dil desteği olduğu için türkçe yazıyorum. Fiber internet kullanıyor olmama rağmen sürekli bu sorunu veriyor ve maça başlayamadığı için de direk kaybetmiş gözüküyor. Çok fazla fan kaybettim böyle olduğu için.

[B7harbor]

cannot start any game

[B7harbor]

call me or correct or close the account I want answers

[PlatinumDynasty]

This might be a problem with your connections to the online server. The best thing to do is check this article out:
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/