June 2020
Hi All,
I have downloaded the game on steam but when i click on red Alert the game doesnt launch. I verified the files on Steam and says there are two files missing.
I am just wondering maybe my laptop doesnt meet minimum requirements, this is my system info:
Processor: Intel (R) Core (TM) i7-856U CPU @1.80GHZ 1.99 GHZ
Installed Ram: 8.00 GB (7.81 USABLE)
System Type; 64 bit operating system, x64 based processor
Edition: Windows 10
Version: 1903
Built: 23/10?2019
Sorry i am not very computer savy, i only purchased my laptop last years and assumed it would be fine, i loved the old C and C games, played them when i was much younger so was excited to play this so much,
Any help be much appreciated, thank you
June 2020
What graphics card do you have?
June 2020
Sorry not very computer savy, have gone to check and it gives me i think two options. It says GPU0 is Intel(R) UHG Graphics 620 and the GPU1 is NVIDIA GEFORCE MX250, have updated the NVIDIA and still the same problem exist game just wont launch. Any help be much appreciated, cheers
June 2020
Hi,
Just had another look, this looks like the correct info - NVIDIA GeForce MX250 with 2GB GDDR5 graphics memory
Many thanks
June 2020
Any help/advice would be much appreciated, thanks
June 2020 - last edited June 2020
@Simmo11
It doesn't sound like that would be enough for the game. I'm not 100% sure, but I think that Graphics Card is not powerful enough.
I use a GTX 1070. See the bellow information, that should help.
Desktop graphics cards with DirectX 11 support
NVIDIA GTX 460 and above.
NVIDIA GTX 550 and above.
NVIDIA GTX 650 and above.
NVIDIA GTX 740 and above.
NVIDIA GTX 940 and above.
NVIDIA GTX 1000-series.
All NVIDIA RTX cards.
All NVIDIA Titan cards.
Search of Google: graphics cards with DirectX 11 Support
I hope this helps.
Edited Post:
I just noticed, your CPU is a Laptop CPU. This may present problems for you.
June 2020
June 2020
Thank you both for your replies. Yeah i did check and said it supports DX12. Not sure what else to try as whatever i try it doesnt lauch on Steam and on Origin it wont launch and says there is a problem with your games setup, please reinstall your game. Shame i can get it to work as was so looking forward to playing the game.