March 2021
March 2021 - last edited March 2021
@EA_DragonsEye Hi DragonsEye. I'm having the same problem as these guys, I've sent an email to eahelp but so far no response. I'm very sorry to bother you, but I need your help. This is my first time using ahq, so please forgive me if I'm using it wrong.🙏😭
March 2021 - last edited March 2021
@akihi If you want to tag someone here, use @ and then the username. In this case you need to type EA_DragonsEye right after @
March 2021
Happen to me just last night! It is stuck on my sim mobile screen. I can’t log in my game. Pretty sure it’s not connection issue as I have my 2nd account run smoothly in other device.
Please help! I’m about to get the TH grand prize today but I can’t log in 😭
March 2021
I’ve had this going on for weeks. I spent so many resources, it opened a few days this week. I got to the seconded to the last row of prizes. Now it won’t open again. I’m so disgusted. I wish they would give us a fix already. It’s not fair.
March 2021
I was very close to getting the prize also. I haven’t gotten in the game in days. I’m so disappointed with EA. I wanted the greenhouse so bad. Now I will be tortured with seeing the greenhouse in other players homes. I even paid for the help pack in hopes of making it. Does anyone know are they close to figuring it out?
March 2021
Hi @renbar152, i have been talking to EA regarding this issue. the “possible” reason is the savegame is corrupt. they need to rollback my savegame to previous. im not sure about yours, but i highly suggest to report to them to give appropriate solution. My game isnt fix yet but i am positive they will fix it soon. 🤞🏻goodluck and dont give up! 😊
March 2021
March 2021
Hi @renbar152 my game is already fixed. And able to get all the rewards i earned from previous events. @EA_DragonsEye help me so much to retreive all the lost items. Plus she gave me bunch of compensation.
I had 1 month playing my broken game but still they able to fixed it. dont lose hope!