Game won't let me quit to desktop

by bigbossdaddyz
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Game won't let me quit to desktop

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I still keep getting this isuue where when I quit the game, I get a black frozen screen with nothing working at all. Only way to get out of this is to hold down the power button or let the laptop die out. I can't find the source of this error either.

 

I have factory reset the laptop, upgrade the hard drive, latest drivers and latest windows 10 update and I still get this issue, it won't go away. 

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Accepted Solution

Re: Game won't let me quit to desktop

★ Guide

I have done all that, from what I have noticed, when I optimized the game using Nvidia GeForce Experience that I was having these issues. Soon as I change the graphics settings myself, I have so far not noticed any problems.

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Re: Game won't let me quit to desktop

Hero (Retired)

Hey @bigbossdaddyz

 

Sorry to hear about this.

 

Have you tried any of these steps?

 

1. Turn off the Origin in-game Overlay in the Origin Launcher

 

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

4. Repair the Battlefield 1 game files in Origin

 

Try these steps, and let us know if it helps.

 

Thanks Standard smile 

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Re: Game won't let me quit to desktop

★ Guide

I have done all that, from what I have noticed, when I optimized the game using Nvidia GeForce Experience that I was having these issues. Soon as I change the graphics settings myself, I have so far not noticed any problems.

Message 3 of 5 (1,091 Views)

Re: Game won't let me quit to desktop

Hero (Retired)

@bigbossdaddyz,

 

Thanks for the heads up.

 

Is everything going okay for you now?

 

Thanks Standard smile 

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Re: Game won't let me quit to desktop

★ Guide

Yes, so far it's going fine.

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