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Re: Game randomly freezes for up to a second

by AndyPow1
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Original Post

Re: Game randomly freezes for up to a second

★★★★ Novice

I'm still having the same issue with the most recent BFV update.

 

I found an interesting video by LevelCap on this issue: https://www.youtube.com/watch?v=RmpYeG-HFKk. Apparently, LevelCap has been having the exact same problem and has been able to replicate this on three different PCs.

 

Becuause of this, combined with the number of things I and others on this thread have tried and the 18 people who have (at the time of writing) indicated that they have the same problem, I think it is safe to say that this really is a problem with the game itself and not with the drivers, Windows or any other part of my setup. @EA_Blueberry can we get an acknowledgement that this bug, specifically stuttering related to Standby List memory, is a bug that you are aware of? And if so, is there any chanche that this will be fixed in a future update?

 

I don't mean to come off as impatient, but I've reported this bug in January, it is now June, I think some acknowledgement of the problem rather than another "check your driver this" or "unplug that" would be appropriate.

Message 41 of 44 (167 Views)

Re: Game randomly freezes for up to a second

Community Manager

@arizakaa 

The team just provided an update around stuttering to the community today.

 

Something that we wasn't able to work into this update was a resolution to the Stuttering issues encountered by Players. I chatted with the teams about this last week, and our Engineers believe that they're making good progress on the problem. We'll have more updates about this the instant that we can provide them. For now we just wanted to ensure that you understood that we view this as a High Priority for us to fix, but will not be addressed as a part of Update #5.

/Blueberry

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Message 42 of 44 (156 Views)

Re: Game randomly freezes for up to a second

Community Manager

Hey all,

We've seen some positive results with this workaround below if you wanted to give it a go. By performing this workaround you will delete your single player progress though. The goal is to clear the local and cloud data for the game.

 

PC users

  1. Delete or rename the Battlefield V folder in your "My Documents" directory.

PS4 users

  1. Go to settings
  2. Select Application Saved Data Management 
  3. Select Saved Data In System Storage
  4. Select Delete
  5. Select BFV
  6. Select BFV and hit delete
  7. Power Cycle your console

Xbox users

  1. Visit My Games & Apps
  2. Highlight BFV and press Start
  3. Select Manage Game
  4. Clear the Saved Data
  5. Select Delete Everywhere (removes your saved data from this console, the cloud, and all other consoles you play on)
  6. Power Cycle your console.

How to Power Cycle:

 

PS4:

Power Cycle

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.

Xbox One:

Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.
/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 43 of 44 (149 Views)
Highlighted

Re: Game randomly freezes for up to a second

[ Edited ]
★★★★ Novice

I just bought upgrades

Cpu i9 9900k

Gpu 2080

750w psu

16gb ddr4 2133mhz ram

Hdd M.2 nvme 2000 read/write 500gb

Mobo Msi z390 gaming edge 

 

With everything on ultra with dxr my cpu is sitting at 90 to 100%. Usage.. frames dropping below 60 on a regular and random freezing with big freezes for explosions and the like.

 

I put all settings on low with dx11 and although the freezing was majorly reduced the frames dropping below 60 was still there and just feeling horrible when moving mouse persists.

Message 44 of 44 (66 Views)

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