Game not starting

by Randlocher
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Original Post

Accepted Solution

Game not starting

[ Edited ]
★★★★★ Novice

Hey guys and girls!

 

Since the patch, the game (Star Wars Battlefront 2) does not start anymore. I was able to play Arcade the night (during maintenance) and now, after the update, the game does not start anymore. There is no error message. I click on "play", Origin was minimized and then nothing happens. The button "play" is then clickable again.

 

What have I done so far?

 

  • Origin reinstalled
  • Repaired the game twice
  • PC restarted
  • Writing EAHelp (Twitter)
  • Send error via origin
  • Talking to Ben Walke (Twitter)

What specifications?

 

  • Windows 10 (64b)
  • Geforce GTX 1080 TI
  • 16 GB RAM
  • i7-7700k
  • Origin (10.5.17.52805 - 0)
  • Blue eyes, long hairs and living in germany
Message 1 of 14 (700 Views)

Accepted Solution

Betreff: Game not starting

★★★ Novice

SOLVED!!!!

 

That question about which NVIDIA driver I was running triggered me to believe it may have been the culprit.

Driver 391.01 ran perfectly for me and I think gave me the most FPS in Battlefield 4 and 1, didn't realize that it also didn't allow BattleFront II to run.

I updated to version 397.31 and it worked.

 

Thank again for all your help everyone!!

 

Cheers!

 

 

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Message 14 of 14 (593 Views)

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★★★★★ Novice
I do not know why, but it works again. I have not changed anything. Just tried 100 times.
Message 2 of 14 (667 Views)

Betreff: Game not starting

Community Manager (retired)

Hey @Randlocher

 

I'm glad to hear that the game is working now Standard smile Let us know if you encounter any issues with launching SWB2 in the future!

 

/Ataashi

Message 3 of 14 (639 Views)

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★★★★ Novice

im still unable to launch the game after the maintenance

Message 4 of 14 (627 Views)

Betreff: Game not starting

★★★★★ Novice
I've open the thread ... so we can use it, to find an solution.
Message 5 of 14 (616 Views)

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EA DICE Team

Hey @Bendrix_Mc what platform are you playing on, Also have you done any troubleshooting? 

 

/Atic 

Message 6 of 14 (583 Views)

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[ Edited ]
★★★ Novice

I am also having the same problem, all of a sudden, I cannot launch the game. 

I am reinstalling to see if this works.

 

My System specs are:

Windows 10 64bit latest update

16GB RAM

GTX1060 6GB

Gigabyte Z170 Gaming 7

Kaby Lake 7700K

 

Thanks

Message 7 of 14 (528 Views)

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EA DICE Team

Hey, @Dutchka what symptoms of the issue are you experiencing, in other word what happens when the wont start? 

 

/Atic 

Message 8 of 14 (504 Views)

Betreff: Game not starting

★★★ Novice
Nothing really, the games wants to start, I see it in Taskmanager, then the task itself disappears and that's it I can do this all day, and nothing.
I reinstalled the game, I reinstalled Origin. Nothing!
I read somewhere that this is a known issue and many people are impacted. I think it was related to some patch that was recently released.
.Thanks for any help you can provide.
Message 9 of 14 (474 Views)

Betreff: Game not starting

★ Guide
What drivers are you using?
Message 10 of 14 (457 Views)