Game kicking me back to opening screen because I "lost connection"

[Hoogil17]

Every time I open up the game and try to go to giddy park it kicks me back after loading and says I lost connection and I have to try again and then it will take me to giddy park.

[iluminatethesky · Accepted solution]

Hey @Hoogil17

Can you try these steps?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Thanks

- iluminate

[iluminatethesky · Accepted solution]

Hey @Hoogil17

Can you try these steps?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Thanks

- iluminate