Game keeps freezing

by combatflexo
Reply

Original Post

Game keeps freezing

★★ Novice

The game constantly freezes on me, just about every time I play at random times whether on the fleet, a flash point or a random planet. I'm on the latest version of Windows 10, GTX 970 all drivers updated. This is the only game that freezes on me. I've tried to run the launcher in Windows 7 compatibility mode, turned on debugging for my Nvidia graphics card and nothing seems to matter. I've turned the graphics to minimum settings, max settings and tried grass at 0 and 100 it will still randomly freeze causing me to reboot. Below is the error code that seems to be consistent.

 

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:	LiveKernelEvent
Code:	117
Parameter 1:	ffffe78cfd1f7460
Parameter 2:	fffff80234cb5850
Parameter 3:	0
Parameter 4:	424
OS version:	10_0_18362
Service Pack:	0_0
Product:	256_1
OS Version:	10.0.18362.2.0.0.256.48
Locale ID:	1033
Message 1 of 4 (419 Views)

Re: Game keeps freezing

@combatflexo 

 

A dxdiag per this link for reference would be handy

 

What temps are you getting too before the freeze ? (mentioned this on reddit) swtor can heat a system up

 

Given the BCCode 117 have a read of this link and go over the things to look at listed there

 

you can also try using something like ddu at this link and do a clean install of the video driver

 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 4 (411 Views)

Re: Game keeps freezing

★★ Novice

Attached the dxdiag.  I did do a clean install of the driver and I downloaded CPUID HWMonitor to check the temperatures. 

Message 3 of 4 (394 Views)

Re: Game keeps freezing

@combatflexo 

 

Press the windows key and type reliability and open the reliability history and see what is listed 

 

based on the dxdiag it maybe worth disabling in case related the razer gamemanager and corsair link and see if any change you can see multiple crashes in the dxdiag listed

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 4 (387 Views)