Help us improve Answers HQ! Take Survey No, Thanks

Game has been crashing nonstop ps4

by creightonnic
Reply

Original Post

Highlighted

Game has been crashing nonstop ps4

★★★ Newbie

I haven’t been able to play this game since Thursday...  I MIGHT be able to start a mission or event, and kicks me out to start screen...  always says connection to servers lost, and tells me to check server status or internet connection, and both are fine... WHAT’S GOING ON HERE???

Message 1 of 2 (76 Views)

Re: Game has been crashing nonstop ps4

Hey @creightonnic

 

Have you tried any of these steps?

 

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

 

I would also recommend restoring the game licenses on your PS4 and doing a hard reset on your Console.

 

Go to [Settings] > [Account Management], and select [Restore Licenses]. Click [OK] when done

 

Then fully turn off your console for about 30 seconds or so, and turn it back on.

 

Let us know if this helps.

 

Thanks Standard smile 

_________________________________________________________________________________

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔

DICE Friend

EA Game Changer

I'm simply a Volunteer, and do not work for EA
Message 2 of 2 (63 Views)

fifa-18-promo-circle

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

all-ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help