Game froze during Grand Arena match

by dinofuzz
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Original Post

Game froze during Grand Arena match

★★ Novice

Game froze during Grand Arena match and I had to restart the client.


Upon logging back into the game I noticed the following:

  1. The squad that I brought into the fight was still flagged as having been used (so I could not use them again), I also did not have enough squads after this to complete all of the battles in this round of GA
  2. None of the members of the opponents squad that I defeated show as defeated anymore.
  3. The opposing squad shows as having been fought once, this caused me to lose ticks when I finally defeated this squad.

 

 

Message 1 of 4 (558 Views)

Re: Game froze during Grand Arena match

[ Edited ]
★★ Apprentice

This happened to me as well. Game froze during a GA match and it meant I didnt clear that team in 1 go which cost me the match.

 

Added screenshot of the total overal score where you can see I lost by 5 points difference.

Added screenshot showing the 2 battles vs the phoenix team.

Added screenshot showing where the match was frozen for me vs the phoenix team.

 

 

Message 2 of 4 (536 Views)

Re: Game froze during Grand Arena match

★★★ Newbie

I had the same problem, please help!!! what did you do?

Message 3 of 4 (338 Views)

Re: Game froze during Grand Arena match

Community Manager

Hi, we have a troubleshooting guide to help troubleshooting technical issues like freezes or crashes for mobilesStar Wars Galaxy of Heroes Basic Troubleshooting Guide. Please give those a go, they may help limit game freezes from occurring.

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