July 2019
I’m using an iPhone 5s. I did delete and reinstall the game a couple days ago, but it hasn’t seemed to help.
July 2019
best people to talk to is firemonkeys and the gurus x
July 2019
Thanks!
July 2019
SimGuruVix over on Twitter is the community manager for TSM and FreePlay, so contacting her would be your best bet x
September 2019
September 2019
Hey there, @JulesDarling.
On previous request of @SimGuruMaaike, would you be able to share your Player ID? If you have your iPad model and iOS version, that would help a lot, as well.
Arrenai
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September 2019
September 2019
Hey there, @JulesDarling. I understand. You can find the information on how to find your Player ID here:
https://help.ea.com/en-us/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile/
Thanks!
Arrenai
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September 2019
September 2019
It is okay @JulesDarling, however, you can also send it privately to @EA_Arrenai if that makes you feel more comfortable.