Game freezes, then looses connection to server (AMD FX-6300 related?)

by Wolpyy
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Original Post

Game freezes, then looses connection to server (AMD FX-6300 related?)

★★ Apprentice

Hi there!
I have an issue where my game would freeze and disconnect from the server.
At first I only had this problem in the main menu, now it's happening mid-game.
This happens EVERY game.
I saw some similar posts here but they falsely got marked as solved.
It only seems to happen to players with a CPU of the AMD FX-63XX series.
I reinstalled both Apex AND Origin, installed it on another drive, flushed my DNS per ipconfig/flushdns, I even wiped the Windows hosts file.
This bug is totally game breaking and it ruins the experience for us with the CPU AND our teammates!

My system:
Windows 10 (64bit)
GPU: GIGABYTE GTX 1050Ti 4GB
CPU: AMD FX-6300, 6x 3,5GHz
RAM: 16GB DDR3

Message 1 of 187 (7,348 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★★★★★ Novice

I have the same exact problem, freezing a couple of seconds in the middle of the game and then crashing without error.

My CPU is FX-6300 as well.

Message 2 of 187 (7,323 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★ Apprentice

I have the same issue , but what server are you playing on? My guess is that is not the pc but the server,  I think brasil has some issues

Message 3 of 187 (7,308 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★★ Novice

Same thing i5-3570k,8gb ram,GTX 1050ti 4gb

Literally unplayable

Message 4 of 187 (7,304 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★★ Apprentice
I'm playing on EU
My friends are playing on the same server and they have no problem at all.
Message 5 of 187 (7,301 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★ Apprentice

I think it is the CPU. My bet is the game freezes for some reason, then the disconnection comes because of that. I had some problems with CS:GO too. Not with disconnections but crashes because of multicore rendering. Maybe there is a launch param from source engine that we can try. I already tried with mat_queue_mode 0 (multicore rendering off) but no luck.

Message 6 of 187 (7,278 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

Community Manager

Thanks for the posts, I've definitely seen reports of issues with this CPU, and if we can find a workaround or fix we'll give an update.

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Message 7 of 187 (7,264 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★★ Apprentice
Thank you for your reply!
I hope to hear from you or the developers soon!
Message 8 of 187 (7,226 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★★★★★ Newbie

I have seen multiple people have the same issue with i7 6700HQ as well.

Message 9 of 187 (7,193 Views)

Re: Game freezes, then looses connection to server (AMD FX-6300 related?)

★ Novice

It does this same exact thing on the Intel Pentium G4400 if that helps at all. I have been seeing a lot on this with Intel and Amd. Definitely not the best processor but every other game is running maxed out in 1080p.

 

That system is with a g4400, rx580 and 8gb ddr4.

Message 10 of 187 (7,155 Views)