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Game freezes in battle - OnePlus

by sormajonny
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Original Post

Re: Game freezes in battle

★★★★ Novice

I hate to break this to u guys but they totally know about this

as long as the crystal store works and can process your credit card everything is fine

”these arent the droids your looking for, move along”

Message 11 of 15 (189 Views)

Re: Game freezes in battle

[ Edited ]
Community Manager

Hi @Rasetheroof2012, apologies if my advise reads as condescension, that was certainly not my intention. Within this board we share troubleshooting advice for technical issues but if you do not wish to try troubleshooting, this might not be the right board for you/what you're looking to share. Perhaps you may wish to post in the Game information section to share feedback on the game freeze experience or post in the Bug Report section to flag this as a bug report instead (on this @chack71 has shared a Bug report on this issue, I'd encourage joining in on that thread vs creating a separate one). There's a more comprehensive breakdown here on each section in the SWGOH forum. By understanding what each board does and their function you can get the best use out of the forum.

Hi @chack71, thanks for trying the TS steps and letting me know if they worked. If these steps haven't helped with the game freezing for you, it very well might be a bug you are experiencing. You've done the right thing @chack71 by creating a Bug Report in the Bug Report section. Standard smile

Would you update the Bug Report thread "Game randomly freezes up during arena battles" please to relay that completing both the TS guide and specific steps @EA_MindTricks shared, hasn't fixed the issue and it's still on-going?  I can see you've updated the thread since. Excellent stuff, thanks @chack71 

 

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Message 12 of 15 (174 Views)

Re: OnePlus stability issues during TW (freezes and crashes)

★★★★ Novice

This has been a problem for me since owning a OnePlus 6T. Game will just freeze mostly in Squad arena.

Message 13 of 15 (132 Views)

Re: Game freezes in battle

★★★★ Novice

As the original poster I can inform that the problem still exists. Just a minute ago it might have cost me the win on the first round of GA. 

 

Done the TS and no help. 

 

Still only exists in PvP and TB.

Message 14 of 15 (139 Views)

Re: Game freezes in battle

[ Edited ]
Community Manager

 



For future posters, if the Troubleshooting steps have not improved the game freezes on your OnePlus device, please pop into this Bug Report thread, select 'Me Too' and join in the discussion.

 

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Hi @bonbonzito, just a heads up, your post has been merged in here. I've asked players to try the troubleshooting steps for Android to see if that helps, you're welcome to try them too. However, If they don't, please join this Bug report thread.


Thanks for looping back in @sormajonny and letting us know how you got on with the troubleshooting. Could you update the Bug Report thread "Game randomly freezes up during arena battles" please with that information? I've checked the Bug report and can see that they are trying to reproduce this issue on their end. Any additional information you can add to the Bug Report would help them. Standard smile  

 

____________________________________________________________

*Accept as Solution button - If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 15 of 15 (298 Views)

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