Game freezes halfway and kicks

[SwordBreaker012]

Game freezes halfway during a grand operation match,kicks me out after a few seconds

https://gameclipscontent-d3022.xboxlive.com/xuid-2535411096234340-private/5cbe882c-4ba9-4e72-bbf4-c8...

[iluminatethesky · Accepted solution]

Hey @SwordBreaker012,

Have you tried any troubleshooting steps to resolve this?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

I would also recommend trying to clear your MAC Address and do a Hard Reset on your Console.

Let us know if this works out for you.

Thank you  

[SwordBreaker012]

Skip to 1 minute of the video

[iluminatethesky · Accepted solution]

Hey @SwordBreaker012,

Have you tried any troubleshooting steps to resolve this?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

I would also recommend trying to clear your MAC Address and do a Hard Reset on your Console.

Let us know if this works out for you.

Thank you  

[SwordBreaker012]

The other games,including Battlefield 1,works fine and almost never crashes at all,except during new updates,This crash usually happens on this map more often than the other maps,and if it doesn't crash,then the frame rates are the problems.

[iluminatethesky]

@SwordBreaker012,

Thanks for the information.

Try the steps I posted above, and see if they help.

Let us know.

Thanks